Discover how a healthcare company has streamlined its database management for MRA (Medicare Risk Adjustment) audits, ensuring strict regulatory compliance and successfully tripling the data processing volume with a secure and efficient approach.
As a dedicated BPO partner, we have earned the trust of a prominent healthcare organization to manage databases for insurance companies utilizing their services—a role of significant responsibility. Our team is recognized for their professionalism and expertise in managing sensitive documentation while maintaining full compliance with HIPAA regulations that safeguard personal data in the United States.
This project focuses on updating databases to support the scheduling of MRA audits, which are critical for health insurance programs to assess the overall health and anticipated medical costs of individuals enrolled in health plans. Initially, this monthly task spanned three insurance providers, achieving an impressive 70% record conversion rate based on total contacts within the provided databases.
Following the success of this strategy, four additional campaigns have been introduced, effectively tripling the original volume of data managed. This growth underscores the efficiency and security of our approach, enabling us to manage large volumes of information seamlessly while consistently adhering to the highest standards of data protection.
Due to the success of this approach, four additional campaigns have been added, tripling the original volume of data we manage. This growth is a testament to the effectiveness and security of our strategy, which allows us to handle large volumes of information efficiently, always guaranteeing compliance with the strictest regulations regarding data protection.
